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Melon: Sandbox

Payge Ltd
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FAQ

1. What is Workshop?

Workshop is an in-game store where players can sell their own content to other players.

2. To list your content for sale, follow these steps:
  1. Log in to your in-game account to access the Workshop.
  2. Select the "+ New" option in the Workshop menu.
  3. Fill in all the required fields according to the guidelines and requirements for listing content on Workshop.
  4. Confirm and submit your work for moderation.

3. Can I set the price for my content to 0?

Yes, you can set the price for your content to 0, allowing other players to get your content for free. This can be useful for increasing the popularity of your works or attracting new subscribers.

4. What types of content can I sell?

You can sell mods and saves.

5. How is the price of my content determined?

The price of your content is set by you, but it usually depends on the uniqueness, quality, and demand for your content. It is recommended to research the market to determine a competitive price.

6. What commissions are charged for the sale of my content?

The commission for the sale of your content is 30%. If you list your work for 100 Mells, you will receive 70 Mells from one sale.

7. Are there restrictions on the types of content that can be sold?

Yes, depending on the game's policy, there may be restrictions on certain types of content, including content that violates copyrights, content that violates game rules, or content that contradicts societal norms and values. Please familiarize yourself with the relevant rules and guidelines before listing content for sale.

8. How can I top up my Mells balance?

Click on the {Mells icon} to select the desired Mells pack.

9. How can I add a login?

Click on the {gear icon} in the profile window, and a window will open where you can add a login by clicking the ADD LOGIN button.

10. How can I add an email?

Click on the {gear icon} in the profile window, and a window will open where you can add an email by clicking the ADD E-MAIL button.

11. How can I add a mod file?

Click on the {LOAD FILE icon} when adding a mod and select the necessary file.

12. If I delete my account, will the data about it remain?

When an account is deleted, all data about it is permanently deleted without the possibility of recovery.

13. How can I report someone else's mod?

Click on the {gray report icon} on someone else's mod page, and a window will open for sending a complaint.

14. Can I get a refund for purchased Mells?

  • All purchases of virtual currency and virtual goods are considered final and are not refundable unless otherwise specified at our discretion.
  • The policy does not provide or imply any refund guarantees. We will not under any circumstances refund money, although we may at our discretion reimburse users for the cost of purchasing in-game currency or virtual goods.

15. Who can help me with my purchase issue?

When your payment is successful, your game account should be credited promptly. If you experience any delays, ensure that your game device is properly connected to the internet or try restarting the game. If you still cannot see the purchase, contact Xsolla Customer Support for assistance.